We ship using Colissimo International, UPS, TNT, Fedex or DHL for international orders, with tracking and drop-off on signature. National Orders are shipped through Colissimo, Sodexi or Chronopost.
Packages are generally dispatched within 5 days after payment reception, if your item is currently in stock. Most of our artworks are produced on order and will generally be shipped after a 6 to 8 week production and pre-delivery period. Once we receive your artwork, delivery will follow in the next 48h for national orders (France) and between 2 to 7 days for international orders.
You will receive a confirmation email following your order placement including delivery time and necessary information about your order. A second email from our postal service will contain the tracking code for your artwork. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect our artworks. Boxes are amply sized and your items are well-protected.
If an artwork arrives in bad condition or presents signs of damage due to false manipulation from the postal agents, NIPCOM Sarl will exchange your artwork without further costs and as quickly as possible.
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